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Rains Policies FAQ

I'm locked out of my apartment--how do I get back in?
I lost my keys--how do I get a new one?
Can I get a spare key for a guest?
What are the quiet hours?
Can I reserve the volleyball courts?
Where are the game rooms and how do I reserve them?
How do I get into the lounges?
Can I reserve the lounges or BBQ grills?

I'm locked out of my apartment. How can I get back in?

The new lock-out policy can be found here.

I lost my keys, and they're not coming back. Can I get another apartment key?

Don't lose your keys -- ok, too late. It will cost you. If you lose your apartment key, the apartment must be re-keyed (no exceptions), and you will be charged approximately $200. In other words, key amnesia becomes expensive--hang onto those keys!

I'm having a guest from out of town stay with me. Can I get a spare key?

Yes. You can have a guest key for up to a week. Get a guest key form from the office and have all of your roommates sign it. They have to give their formal permission for you to let a Non-Rains-Friend-or-Relative have a key because of safety and privacy concerns--hey, how do they know your friend is not an ax-murderer? Even if you don't get a spare key, it's a very, very good idea to ask your roommate(s) if you can have a guest because they may be having The Week From Hell; you don't want to make each other miserable and angry, and you don't want them to call campus security because some strange guy in a towel walked out of the bathroom. Besides, if you and your guest make them even more miserable when they're stressed, they will probably return the favor.

What are the quiet hours?

If you make so much noise that you shake the building(s) or make someone's apartment unlivable, very likely someone will ask you to quiet down no matter what time it is, but the official quiet hours begin at 11 p.m. Sunday through Thursday and at 1 a.m. on Fridays and Saturdays. There is no official ending to quiet hours in the morning, but use some sense--if you are vacuuming at 7 a.m. or playing midnight volleyball, some of your neighbors will be ticked off!

For those of you whose peace and quiet has been shattered by a neighbor playing Green Day at volume 10 . . . Rains is full of thoughtful, considerate people, so when you encounter someone who is having a lapse in good judgment, politely ask them to turn it down . . . and if that doesn't work or you think you are too angry to be polite, contact the police. Things don't usually get this bad, so reserve the legal solution until after you've spoken to the offender.

I want to play volleyball. How do I reserve the courts?

You don't reserve them--like almost everything else, they are on a first-come, first served basis, and you will have more fun if you join up with whoever else is there.

I want to practice a musical instrument. How do I sign up for the music rooms?

Your apartment key will open Rains' two music rooms, which are available on a first-come, first-served basis. Your apartment key will open the two music rooms, both with pianos, in Rains Building 5 (across from office). Sorry, non-Rains people cannot get keys.

Where are the game rooms? How do I reserve them?

The game room, which houses a pool table and foosball table, is located in building 30 next to Timoshenko Lounge; the balls and triangle and cues are in the room. The ping-pong table lives in Fairclough Lounge in Building 31. They are available on a first-come, first-served basis.

How do I get into the lounges?

Your apartment key will open the Willis and Fairclough Lounges. There are televisions and VCRs in both lounges.

Can I reserve any of the lounges? What about the barbecue grills?

Timoshenko Lounge and Bailey Lounge can be booked for private functions. To reserve them, contact the Rains Office to see if the date you want is available, then come to the office to fill out the reservation form. On the working day before your event, come to the office to pick up a key. When you're done, return the key through the office mail slot in one of those handy key envelopes located below the mail slot. Sorry, they can only be reserved two weeks in advance and cannot be booked by people who don't live in Rains.

The Willis lounge policy can be found here.

More common area policies can be found here.

Hacienda Commons and the Buttery cannot be reserved, either for private functions or events put on by outside groups; they are residence space for CA-sponsored events.